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Business Operations Specialist

Grow as a leader when you become a business operations specialist. You will combine your business experience and leadership skills with your ability to provide great customer service. In order to succeed, you will have to be driven and self-motivated, checking up with clients and staying on the lookout for chances to build new partnerships and deepen relationships.

Job Responsibilities

- Provide advice to people who wish to develop their business or business model.

- Analyze data and financial projections that are neither overestimated nor underestimated in a time frame suitable for launching a business or to develop business plans;

- Carry out entrepreneurial visits on a regular basis.

- Maintain good relationships with partners and clients, and develop new relationships when the opportunities present themselves.

- Organize and attend client meetings as well as meetings for internal staff.

- Facilitate good communication between your colleagues working;

- Report project details and progress to the appropriate manager on a regular basis.

- Track project schedules and make sure that projects are being completed on time; in the event of unexpected delays, adjust schedules as necessary.

- Set specific goals for projects, including distribution to clients, and ensure that these goals are being met.

- All other tasks related to operational functioning

Job Skills & Qualifications


- Post-secondary degree in business administration, accounting, banking or a related field;

- Excellent customer service skills and the ability to build and maintain professional relationships;

- Ability to communicate effectively in English and French, in both written and spoken settings;

- Be able to travel within and outside the province occasionally;

- Minimum two or three years of accounting and or financial services.

- Bilingual (English/French) is considered an asset

Job Types: Full-time, Permanent

Salary: $55,000.00-$60,000.00 per year


  • Company events

  • Dental care

  • Employee assistance program

  • Extended health care

  • Life insurance

  • Vision care


  • 8 hour shift

  • Weekend availability

Work Location: One location

Manager Business Development and Members Engagement Lead

As a Manager Business Development and Members Engagement Lead your main role will be to grow Black Business entrepreneurship and project base across the Western Canada, and internationally. Our unique position within the organizational landscape and progressive culture allows you to focus on a specific market segment that excites you and/or one that you may already have key relationships and experience in. The chosen candidate will bring a breadth of experience within the business entity and will be a specialist in creating dialogue and building relationships with both current and prospective Black Business Owners. This role is best suited for individuals that thrive under an autonomous work structure and are looking to empower the Black communities to reach their potential in Business. You join BCW for a cause, you stay for the passion of serving others, you work to build an inclusive and prosperous Canada!


Entrepreneurship Initiative

  • Organizing programs and activities in accordance with the mission and goals of the organization

  • Developing and implementing new programs and initiatives to support the strategic direction of the organization

  • Develop, implement, deliver and grow the entrepreneurship program and initiatives, which entails event planning, execution and evaluation including budgeting, scheduling, promotion/marketing, and reporting

  • Determine measurable organizational goals and defining ways to achieve them.

  • Implementing and managing changes and interventions to ensure project goals are achieved

  • Provide strategic advice and guidance to the Executive Director through regular reporting and presentations

  • Participate in discussions with advisory committee and provide them with information leading to strengthening program delivery

  • Support businesses and entrepreneurs in navigating and connecting with ecosystem players including help with accessing loans and grant funding

  • Supervise the development of an internal system for profiling clients and outcomes and the intake of new clients, early assessment, and assignments

Planning and implementation

  • Planning BCW in Action business activities by establishing tasks, objectives, and priorities

  • Monitoring and controlling project progress, objectives, and costs against established schedule and budget

  • Identifying problems and deficiencies, ensuring necessary corrective measures are implemented

  • Establish all business tools online directory, calendar, macro agenda, business tool kit (digital and physical versions)

  • Assessing and identifying new opportunities for growth in current and prospective markets


  • Determine staffing needs, based on programs, goals, and objectives and aligning to available budget

  • Lead and manage business team, including coaches, trainers and fostering a positive, innovative, team-based and high-performance culture, ensuring exceptional results and relationships with stakeholders. Challenge others to develop as leaders while serving as a role model and mentor

  • Create an environment where knowledge-sharing, support, training tools, coaching and staff foster a workspace that encourages creativity, innovation and growth

  • Contribute to strategic planning and operational management of BCW in Action

Client, communities & Stakeholder Relationships

  • Building relationships with both internal and external parties

  • Communicating, motivating, and inspiring employees

  • Gaining influence, trust, and credibility within the organization to build and help foster partnerships and collaborative work relationships

  • Liaising with external business partners, other third-party organizations, and accompanying Executive Director to high level meetings and representing organization in the community

Events and new initiatives

  • Overseeing internal and external event coordination (including promotional events)


  • Developing and implementing marketing and communications strategies

  • Creating funding proposals, grant application and other strategies to help BCW in Action access resources that will enable organizational sustainability and development of other programs and tools that will support and empower BIPOC entrepreneurs


  • Master’s degree in Business, Marketing or a related field, an MBA is preferred

  • Previous experience working in a business development role (preferably)

  • An entrepreneurial mindset with outstanding organizational and leadership skills

  • Experience in developing profitable strategies and implementing organization’s vision

  • Proven track record of generating new business and achieving revenue growth

  • Solid business acumen to drive stakeholder and community relations engagements while partnering with key influencers

  • Demonstrated track record in effective management of people, projects, and budgets

  • Ambitious and target focused with drive to succeed

  • Proven ability to work in a team environment and ability to work independently

  • Strong communication and presentation skills


  • Master’s degree in Business Administration, Business management or other related fields.

  • At least 3-5 years’ experience in a management position.

  • Outstanding leadership abilities.

  • Excellent written and verbal communication skills.

  • Working knowledge of the latest business policies and regulations.

  • Demonstrable analytical thinking & business insight.

  • Knowledge in Public Relation.

· Bilingual English/French is an asset

Job Type: Full-time

Salary: $66,825.00-$70,000.00 per year


  • Dental care

  • Employee assistance program

  • Extended health care

  • Life insurance

  • Vision care


  • 8 hour shift

Work Location: One location

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