Job Opportunities

Job Title: Business Operations Specialist

Organization: Canadian Women in Action (BCW)

Location: Calgary (in-person)

Role Type: Part-time

About Black Canadian Women in Action

Black Canadian Women in Action (BCW) is a community-based organization dedicated to empowering Black women and underserved communities through entrepreneurship, economic development, workforce integration, and community capacity-building programs. BCW provides business advisory services, professional training, access to funding opportunities, and strategic partnerships that help entrepreneurs and professionals succeed.

Role Summary

The Business Operations Specialist supports the planning, coordination, and delivery of BCW's business development initiatives. The role provides direct support to entrepreneurs by delivering business advisory services, facilitating training and workshops, developing strategic partnerships, supporting grant development, and coordinating projects that strengthen business growth and community economic development.

Key Responsibilities

• Provide business advisory services to entrepreneurs seeking to start, grow, or scale their businesses

• Analyze business models, financial projections, and business plans to provide strategic recommendations

• Conduct regular business consultations and entrepreneurial visits with clients

• Develop business analysis tools, templates, and resources to support entrepreneurs

• Build and maintain strong relationships with business partners, stakeholders, and clients while identifying opportunities for new partnerships

• Organize and facilitate internal and external client meetings, workshops, webinars, and networking events

• Coordinate project activities, monitor timelines, and ensure projects are completed within established deadlines

• Prepare regular project updates and progress reports for management

• Establish project objectives and monitor progress toward achieving performance targets

• Lead business outreach initiatives and identify opportunities to expand BCW's client base

• Support the onboarding of business clients and maintain ongoing engagement throughout program participation

• Provide exceptional customer service while supporting entrepreneurs at various stages of business development

• Identify emerging business trends, policy developments, and funding opportunities relevant to BCW clients

• Screen prospective business opportunities and follow up with entrepreneurs and business clients

• Prepare business documents, presentations, reports, and other client-facing materials

• Research grant opportunities and contribute to the preparation of grant proposals and funding applications

• Collaborate with internal staff and external partners to deliver entrepreneurship and business development programming

• Maintain accurate client records, program documentation, and operational reports

• Undertake other duties and tasks that support the effective functioning and day-to-day operations of the organization, as required

Core Experience

• Experience providing business advisory or entrepreneurship support services

• Experience in business development, project coordination, or operations management

• Experience facilitating workshops, training sessions, or business events

• Experience building partnerships with community organizations, businesses, and stakeholders

• Experience writing or supporting grant proposals is an asset

Qualifications

• Bachelor's degree in Business Administration, Commerce, Economics, Entrepreneurship, or a related field

• Minimum of 2 years of experience in business development, operations, project management, or entrepreneurship support

• Strong understanding of small business development, financial planning, and business strategy

• Experience working with entrepreneurs, startups, or nonprofit organizations is an asset

• Knowledge of grant funding programs and business support services is an asset

Skills & Competencies

• Strong business analysis and strategic planning skills

• Excellent communication, presentation, and interpersonal skills

• Strong organizational and project management abilities

• Ability to manage multiple projects and competing priorities

• Excellent relationship-building and stakeholder engagement skills

• Strong analytical, problem-solving, and decision-making abilities

• Proficiency in Microsoft Office and business productivity software

Personal Attributes

• Passion for supporting entrepreneurs and community economic development

• Proactive, resourceful, and results-oriented

• Strong attention to detail and accountability

• Ability to work independently and collaboratively within a team

• Committed to equity, diversity, inclusion, and culturally responsive programming

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role to:

info@bcwinaction.ca

Subject Line: Business Operations Specialist Application – BCW

About Canadian Women in Action (BCW)

Canadian Women in Action (BCW) is a community-based organization dedicated to empowering Black women and underserved communities through entrepreneurship, economic development, workforce integration, and community capacity-building programs. BCW provides business advisory services, professional training, access to funding opportunities, and strategic partnerships that help entrepreneurs and professionals succeed. 

About the Role

We are seeking a licensed professional hairdresser/hairstylist to lead hands-on hair care and styling workshops for women in a supportive and inclusive environment. The facilitator will teach practical hair techniques, share industry knowledge, and guide participants in developing skills that build confidence, creativity, and potential income-generating opportunities. 

Key Responsibilities

• Provide hands-on coaching (client care, sanitation, professional standards)

• Provide hands-on training on ( hairstyling, braiding, locs and natural hair care)

• Supervise and mentor participants in practical sessions/salon environments to support skill-building and experience accumulation

• Share real-world career and business insights (pricing, client retention, professionalism, workplace readiness)

• Provide feedback and support participant progress across the training period

• Collaborate with BCW team to ensure a culturally responsive and supportive learning environment

Qualifications

• Licensed hairdresser (journeyperson/Red Seal, etc)

• Teaching, coaching, or mentoring experience is a strong asset

• Comfortable supporting newcomers and/or women re-entering the workforce

• Strong communication skills and a supportive and informed approach

• Ability to host or support practical hours (in-salon or workshop format), depending on cohort needs

• Experience working with textured hair

The Ideal Candidate

This role is perfect for individuals who enjoy sharing their hair expertise, inspiring others, and contributing to community-based skill-building programs.

As a community-driven organization, we work collaboratively across projects. In addition to core responsibilities, team members may occasionally contribute to other initiatives that support our mission and community impact.

How to Apply

Please send your resume and cover letter to info@bcwinaction.ca, with " Hair Training Facilitator" in the subject line.